WebTrust
Synergy is committed to the security and integrity of customer information within Synergy Network. Synergy uses industry best-practice security measures to protect against the loss, misuse or alteration of the information under our control.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect within the Synergy Network. These measures include the following:
Multiple level firewalls to segregate and secure network segments based on system roles. Where appropriate data transmissions are encrypted using SSL technology Use of server-side and client-side digital certificates Role-based administrative access policies and procedures Physical facility uses 24-hour video surveillance and guards to control access Comprehensive in-house performance and security monitoring and auditing Intrusion detection and analysis
To provide for the availability of service and information within Synergy Network, Synergy implements the following components:
A disaster recovery plan Detailed backup strategy and secure off-site storage Comprehensive change management and testing policies On call 24-hour x 7-day per week technical support staff
Synergy provides for transaction integrity in the Synergy Network through the implementation of solid business practices, which include:
Continuous real-time monitoring of failed transactions Detailed procedures for troubleshooting and resolving issues Policies and procedures on information privacy and disclosure
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